The air cargo ecosystem is not as integrated as other industries, there are many silos, not only within key processes but also between the different players in the supply chain. The pandemic has shown us that this can be a major drag on the industry. Having so- lutions such as CargoAi that dis- play airlines' rates and capacity in real-time, enable better visibil ity and more efficient processes for the freight forwarder com- munity and airline ecosystem.
Sales operations and distribution are essential for all airlines in today's dynamic environment. Distributing live rates and capacity to attract eBookings and eQuotes via CargoAi, is a competitive differentiator for our airline partners. Digitalisation has become a key issue. While the shift to digital is not new, including within the air cargo industry, the urgency to finally implement digital solutions has recently been accelerated. It is now imperative, and the booking process is a key digital candidate.
Having an eBooking platform enables greater efficiency as our clients no longer require an army of staff trained to receive phone calls or emails, and to enter bookings into a system. At the same time, digitalisation increases transparency, and this is a significant success factor. Greater transparency also leads to more trust which is a capital value for our clients. Therefore, it is not surprising that 100% of the airlines in discussions with us include plans to go live on CargoAi as a milestone on their digital roadmap.
Our partners are always pleasantly surprised by the speed and low resources needed on their side for a project.
However, we realised that our partners (airlines and freight forwarders) needed more support in their digital strategy and have developed additional solutions accordingly, which we will be communicating soon. BEING ONLINE IS ALSO A GREAT OPPORTUNITY FOR SMALLER AIRLINES, SINCE THEY GAIN BETTER VISIBILITY AND INCREASE THEIR SALES DISTRIBUTION
Most airlines have understood that they need to be online with a multi-channel approach which starts with their own website, then connecting to two or three marketplaces, and finally integrating directly with some of their key forwarder partners.
Six of the top 10 air cargo airlines are launching their online portal this year (20 years after their passenger divisions, by the way...). Any company that delays adopting this strategy will lose a lot of ground to its competitors. Being online is also a great opportunity for smaller airlines, since they gain better visibility and increase their sales distribution.
Therefore, CargoAi offers a single-integration, multi-channel digital approach to its airline customers, enabling immediate sales benefits.
CargoAi is three years old, and we have built the company using the latest available technology adopted by all the big techies. Security and data are major concerns in any industry and being cloud native is one of our main advantages. Our technical team takes the cyber security issue very seriously and in most cases, our partners' IT teams ask us for security advice as they have other security issues within their legacy systems. CC