Use CaseTool
Automate Your Cargo Email Replies.
Your AI agent reads the inbox, tracks shipments via CargoAi MCP, and drafts professional replies - you just approve.
Reply to Shipment Status Emails
BeginnerSaves TimeQualityCS & Ops KAM
Customer asks "where is my freight?" — drafted and ready in seconds.
Customer · just now
Hi, can you give me an update on AWB 020-12345678? My customer is waiting.
Agent drafts reply ↓
DRAFT READY · PENDING YOUR APPROVAL
Hi, your shipment 020-12345678 is currently In Transit at FRA, on time for delivery tomorrow.
What you gain
Save Time. Stay Professional.
Two reasons this use case earns its place in your daily workflow.
Saves ~5 min per email
No switching between inbox, CargoAi, and your email client. One paste or one trigger - done.
5 min
saved per reply
40+
queries / day
Consistent, professional tone
Every reply looks polished even when you're handling 40 queries a day - no rushed messages.
Level of automation
Assistant
You paste, it acts
Agent
Fully automatic from inbox
How it works · autonomously
4 Steps. Zero Manual Work.
The agent handles the full loop — from inbox to polished draft.
1
Email arrives
2
Agent reads AWB
3
Tracks on CargoAi
4
Draft saved for review
NEEDS: CARGOAI MCP · EMAIL CONNECTOR (GMAIL / OUTLOOK)
Intermediate — Requires CargoAi MCP + email connector. One-time setup of 5–10 minutes.
Prompt — copy and paste into your AI tool
Monitor my inbox. When a customer email arrives about a shipment, delivery, or AWB: 1. Extract the AWB number automatically 2. Track the shipment on CargoAi and get the current status 3. Write a professional reply draft with status filled in 4. Save draft for me to review — I approve and send Do not send anything. I approve all outbound messages.
Set Up Agent Mode.
Connect CargoAi MCP + Gmail or Outlook once. Let your agent handle the rest.
Set up Agent Mode →· support@cargoai.co ·