Live Operational Map
Visualize performance across your global cargo network. Identify critical, degraded, stable and improving stations through a live geographic view based on processing time, shipment volume and operational deviation.
FOR AIRLINES, GHAs AND AIRPORTSTurn Cargo Performance Into Measurable Action
Monitor quality, benchmark station performance and coordinate operational action across airlines, GHAs and airports. CargoQUALITY brings operational KPIs, milestone visibility, quality insights, claims management and partner collaboration into one shared control tower.
Live station benchmarking
Real-time milestone tracking
Built for
The whole air cargo value chain
Four roles, one source of truth. Each stakeholder sees the data relevant to them and only to them, and can collaborate with the others through shared tasks and alerts.
Airlines
Benchmark every station against the market, spot under-performing GHAs early, and act on AI-driven recommendations before issues become claims.
Ground Handlers
Show airlines exactly how your stations rank, manage tenders inline, and stay on top of every SLA with a single operational view.
Airports
Get a composite performance score for your airport, compare month-over-month, and rally airlines and ground handlers around shared KPIs.
Main Capabilities
See What’s Happening. Know What to Improve. Act Faster.
Ten integrated capabilities that turn operational data into shared visibility, measurable benchmarks and coordinated action.
Airport and Station Performance
Compare airport performance across operational speed, milestone quality and cargo volume. Use rankings and detailed breakdowns to understand where performance is strong and where additional attention is required.
Flight Execution Quality
Measure whether shipments are flown as planned by comparing actual departure execution against operational planning milestones.
- Flown-as-planned performance
- Median delay
- Shipment volume
- Performance by origin and destination
- Route-level execution quality
- Market and top-performer benchmarks
Milestone Reception and Data Quality
Monitor whether operational milestone messages are received correctly and on time. Identify missing or delayed messages across RCS, MAN, DEP, ARR, RCF, NFD and DLV milestones. This helps airlines and handlers improve both operational visibility and data reliability.
Operational KPI Monitoring
Track export, transit and import processing times across the network. Use heatmaps, trends and station-level comparisons to identify recurring bottlenecks and prioritize operational improvements.
Claims Management
Manage cargo claims between airlines, GHAs and forwarders from one shared environment. Track claim status, responsibility, category, amount and resolution history while maintaining visibility across all parties.
Tasks and Alerts
Turn operational findings into clear follow-up actions. Create, assign and track tasks across teams, stations, GHAs and external partners using a shared operational workflow.
GHA Directory and Enquiry
Search handling providers by station and review airline coverage, station presence, operational contacts, handling capabilities, partner information.
GHA Tender Management
Manage ground handling tenders from initial RFP to final award. Create tender processes, invite handling partners, track bids, manage deadlines and compare proposals from one centralized space.
Executive Reporting
Receive branded weekly and monthly summaries tailored to your operational scope, focusing on critical stations, performance shifts, airlines, GHAs, operational KPIs, priority risks, recommended actions.
Why CargoQUALITY
One Platform for Quality, Performance and Collaboration
Shared Visibility
Bring airlines, GHAs and airports into one operational environment.
Actionable Benchmarking
Compare performance against market and top-performer standards.
AI-Powered Prioritization
Identify the operational issues requiring immediate attention.
From Insight to Resolution
Create tasks, assign responsibilities and track actions until closure.
Network-Level Intelligence
Move from global performance to country, station, route or shipment-level detail.
Stronger Partner Management
Use objective performance data to support operational reviews, contracts and tenders.
Built on scale
Your Operational Data.
Already Working for You.
No integrations, no IT projects. CargoQUALITY sits on top of the 2M+ AWBs already flowing through CargoAi, turning FSU streams into standardised KPIs, market benchmarks, AI recommendations and shared tasks across airlines, ground handlers, airports and forwarders.
0M+
AWBs processed last year
0
Standard KPIs tracked
0
Integrations required
0h
Insight refresh
Ready when you are
Build a More Reliable Cargo Network
Bring airlines, GHAs and airports together around shared performance data, clear accountability and faster operational action.