AI-FeaturesBring Air Cargo Intelligence Into Your Own Digital Ecosystem
Power your TMS, ERP, customer portal or marketplace with production-ready AI built specifically for air cargo.
From intelligent shipment-data extraction and AI agents to predictive tracking, CargoCONNECT gives you direct API access to CargoAi’s AI capabilities - so you can automate more, anticipate risks and build smarter air cargo experiences without rebuilding your technology stack.
AI capabilities available via API
Three production-ready AI services exposed through CargoCONNECT's RESTful APIs. Each endpoint is designed for high-throughput, low-latency operations at enterprise scale.
CargoCONNECTTurn Unstructured Cargo Requests into Actionable Data with AI
CargoCOPILOT API transforms emails, PDFs, images and Air Waybills into structured shipment data ready for your ERP, TMS or digital platform. Automate quote generation, booking and documentation workflows, eliminate manual data entry, and accelerate operations with seamless AI-powered integration for freight forwarders, GSAs, marketplaces and logistics providers.
Deploy a multilingual air cargo agent across your own channels. CargoCoPilot AI Agent is a conversational AI built specifically for air cargo operations. It can be embedded into your website, customer portal, email environment, WhatsApp experience or internal platform to handle repetitive operational requests through natural language. The Agent can answer shipment questions, search rates and capacity, track AWBs, retrieve airline and GHA information and support quotation and booking workflows.
- Handle requests in multiple languages
- Search rates and capacity using natural language
- Track AWBs and retrieve milestone updates
- Answer operational and service-related questions
- Extract shipment information from conversations
- Support quotation and booking workflows
- Operate across web, email, WhatsApp and enterprise platforms
- Provide a white-labelled experience
- Escalate low-confidence cases for human review
Reduce repetitive customer interactions, improve response speed and provide consistent operational support across global teams and customer channels.
Anticipate shipment risks before delays materialise. AI Predictive Tracking adds a predictive intelligence layer to the CargoCONNECT Track & Trace API. Instead of only reporting completed events, it forecasts when key air cargo milestones are expected to occur and highlights shipments that may be at risk of missing cutoffs, flights or service commitments. Predictions are continuously updated using historical shipment performance and live airline operational data.
- Predict upcoming milestone timestamps
- Provide P50 and P90 estimates
- Assign confidence levels to predictions
- Flag shipments with low, medium or high risk
- Deliver contextual alert messages
- Trigger automated workflows and notifications
- Feed predictive data into dashboards and control towers
- Integrate without changing existing Track & Trace API foundations
Help operations teams intervene earlier, improve exception management, communicate proactively with customers and reduce the operational impact of missed milestones and delayed shipments.
Transform raw email data into accurate shipment information and remove manual data entry from your quote-and-book process — the easiest way to bring AI into your daily workflow.
Built for the developers integrating with global air cargo.
Plug AI into your stack — book a personalized walkthrough with our integration team.